I'm sorry to state that our knowledge for the AA counter in Newark was less than stellar – Of the two customer service reps with the counter helping travellers examining in, just one devoted her time and energy to ONLY Firstclass passengers, and one other woman appeared to do as little as possible – far too busy worrying about what Every person else was accomplishing – all besides what she may very well be executing! As the road grew more time, the a lot less interested she grew to become, and her attitude was horrific – It took us significantly less the perfect time to get for the Airport than it did standing in line to examine in! (around an hour with only four persons in front of us). By the point we stepped up into the counter – a new representative obtained on board – we had to “relaxed ourselves down†– you may picture how the opposite forty or so people today began to feel behind us! As you continually strive to tell us, you “care†with regards to the passenger, and this specific could use some Perspective adjustment – or come across her A different posture!
History locator AQRPGM my expertise Together with the ticket agent on the Miami Worldwide Airport was dreadful. Arrived two hours before my flight as the flight was boarding I'd my boarding pass I wish to Acquire headset came back as well as ticket agent stated I didn’t Possess a boarding move.
Manafort indicted, dim earlier coming to lightManafort indicted, darkish past coming to lightManafort indicted, dark past coming to light-weight
She was good And that i hope she's on the flight next spet when I am going back to St Thomas Thanks Mike
We're so extraordinary upset with this type of mis-remedy and bad administration by American Airways and will never fly you all over again.
Recent flight from Austin to Ft Myers on which I'd requested wheelchair help did not give any jetway aid and Definitely practically nothing in Ft Myers from airplane to baggage claim and NOONE to question.
I've normally used continental airways and had improved to American but immediately after this incident I don’t Imagine sick ever fly with you fellas any longer a cockaroach on a airplain im sure All people on facebook would want to no about this even the news incredibly discustin and unpleasant I thought airplains had been pest contal cost-free.
Trump flouts ethics regulations at American expenseTrump flouts ethics principles at American expenseTrump flouts ethics principles at American expenditure
I realize that it may be a while before USAIR and American software package will be synched. But, there is not any reason behind your brokers to become so disconnected.
Wanting to transform a reservation day for the last three days/nights. Every single agent We've got gotten has possibly transferred us outside of our get in touch with building A different hours wait or has hung up on our get in touch with.
My son experienced the worst knowledge on the airline. I simply cannot show you the affect it had….He was due to fly into Pittsburgh from Miami — his flight was cancelled. He discovered the Saturday evening ten hours right before his flight. He was then on keep for an exceedingly while when they had been seeking to reroute him. He experienced an audition Using the Pittsburgh Symphony about the Monday morning the next day. Then the routed him on A different flight with incredibly minimum time to transfer. 30 minutes. He acquired for the airport, that flight was delayed and he would skip the transfer. They identified One more flight but just one seat, which he couldn't do as a result of The point that he needed to buy his cello. Time immediately after time he was on hold as well as agents weren't rather helpful. Last but not least he wound up acquiring to just accept the one risk which was a flight to Charlotte accompanied by a keep overnight then on to Pittsburgh ideally one hour previous to audition. They mentioned they may not give him a resort voucher in excess of the cellular phone or for the ticketing location, but there could be a lot of men and women handing them out in Charlotte.
The first thing I recognized was the Aircraft by itself since I have actually worked in this discipline. The first airplane I used to be on wasn't even created in the usa and was so in Brazil just before I was even born.
I was delayed on Monday feb fifteenth 2 times before staying cancelled and bumped to Tuesday. Though I used to be annoyed I understood. Then at 10:30pm I get yourself a textual content stating my Tuesday flight was cancelled right until Wednesday.
I'm a disabled veteran who may have to use crutches and this was incredibly really hard for me. I'd exclusively booked a flight that only had 1 prevent to make sure I'd personally manage to make find out here the excursion.